Frequently Asked Questions

What does an average lighting system cost?

The cost for a low voltage lighting system depends on the quality of the fixtures and the complexity of the installation. For budgeting purposes, you can usually expect to pay between $300 and $400 per installed light fixture for a residential project. Keep in mind that you can elect to install your lighting systems in phases to spread out the cost. The good thing about low-voltage lighting systems is that you can add on to them. You can read more about this topic over at our blog!

How long have you been in business?
The company was established in 2003 in Fairfax Station, VA.
What is a low voltage lighting system?
Low voltage generally refers to 12 volts (12v). A low voltage lighting system consists of a transformer, low voltage cables and low voltage light fixtures. The transformer that is installed outside (but sometimes inside) a home or building is plugged into a grounded outdoor power receptacle that reduces standard 120 volt current to a low 12 volt current. A cable is attached to the transformer that distributes power to the light fixtures that are connected along the length of the cable. Low voltage lighting systems are used primarily for residential settings and require very little digging or trenching for installation.
What are some of the benefits of a low voltage lighting system?

Some of the benefits are:

  • Enhanced Safety & Security
  • An Increase in Home Value
  • Curb Appeal
  • Theft Deterrence
  • Illuminate Landscaping
  • Highlight Architectural Features of Your Home
  • Expand Outdoor Living Space
  • Extend Views From Inside Your Home
How do I control my lighting system?

There are various control options for your lighting systems that offer simple or complex solutions. There are standalone timers located in the transformer that control the system or your can get a system that offers manual control via an app and/or a switch in addition to programmed schedules. There is a control option that can meet all of your needs.

 
 
 
What do I need to do to my system after it is installed?

If a light goes out you should call for service. LED lamps should not fail abruptly, but should fade away gradually. If this occurs within the manufacturers warranty period it will be replaced at no cost by the manufacturer. (Labor cost may be incurred.)

 
 
 
What do I do if a light goes out?

If a light goes out call for service immediately. LED lamps fade away, they do not stop working unless they have failed. If the failure occurs within the manufacturers warranty period the manufacture will replace it at no cost. (Labor cost may apply.) If you choose to replace the lamp yourself, be sure to use the same lamp wattage listed on your “As-Built” document.

 
Do I need maintenance on my lighting system?

Yes, it is very important that you maintain your system on an annual basis. Over the course of the year your system may become vulnerable to damage or aim changes due to landscape work and weather. To make sure your lights continue to shine as designed, your system needs to be examined and the fixtures cleaned and lubricated on an annual basis. Annual maintenance is also required to comply with the lifetime warranty. All WEStar Illumination new installations include 2 years of free maintenance. After that, you have the option to purchase one of our 3 maintenance plans.

What forms of payment do you accept?

We accept cash, check, Venmo, VISA, Discover, MASTERCARD, and American Express.

Do you install indoor lighting?
No, but we have partners that do.

We love to answer questions!